Mortgage Blog

Service Prevails

October 8th, 2011 11:06 PM by Eric Fang

I called a few clients today to discuss the closing
statement with them. I still feel very sorry for
the service one of the closing agent provided.
Since this is the company not chosen by me(
chsoen by the lender), I can not control too
much at the closing time. But I am glad that I closed
all loans with this closing agent, and also with that
lender. I am pretty sure that I will not do business
with either of them for quite some time.

One Wells Fargo banker visited me Friday. We talked
about my business needs, and how the bank can help me
with my buisness expand. I did tell them that I am
a top plyer in the mortgage industry and I will be
survivor even at bad times.

And she(the banker) asked me how I did that? I told
her that I beat my competition by the following:
1)Best Client Service.
2)Become an expert in the insdustry.
3)Adopt the most updated technology to become
one of the most efficient loan originator.

By the way, I will no do loans with another lender
for sometime since this lender request too much documents
from my clients. I want the transaction as smoothly
as possible.

Posted in:General
Posted by Eric Fang on October 8th, 2011 11:06 PM



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